At The VOU, a brand operated by LARA Media Group Ltd (collectively referred to as “we,” “us,” or “our”), we are committed to protecting the privacy and personal data of our clients (referred to as “you” or “your”).
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our fashion styling services through our website (https://thevou.com) or our Partners.
1. Information We Collect
1.1. Personal Data: When you engage with our services, we may collect personal data such as your name, email address, payment information, body measurements, photos, and style preferences.
1.2. Usage Data: We may automatically collect certain information about your interaction with our website, including your IP address, browser type, device information, and referring/exit pages.
1.3. Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, and collect information about your engagement with our website. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
2.1. We use the collected information to provide, maintain, and improve our fashion styling services, process payments, communicate with you, and personalize your experience.
2.2. We may use your information to send you promotional emails or newsletters about our services, special offers, or other updates. You can opt out of these communications at any time.
2.3. We may use aggregate or anonymized data for analytics, market research, and other business purposes.
3. Information Sharing and Disclosure
3.1. We may share your personal data with our Partners (independent fashion stylists) to facilitate the provision of on-site styling services.
3.2. We may engage trusted third-party service providers to assist us in operating our website, conducting our business, or providing services to you. These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated to maintain its confidentiality.
3.3. We may disclose your information if required by law, court order, or other legal processes or if we believe that such disclosure is necessary to protect our rights, property, or safety, or that of others.
4. Data Security
4.1. We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4.2. Your personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.
5. Your Rights and Choices
5.1. You have the right to access, correct, update, or delete your personal data. You may also have the right to object to or restrict the processing of your personal data. To exercise these rights, please email us at contact@thevou.com
5.2. If you have any concerns about how we handle your personal data, you have the right to lodge a complaint with a supervisory authority.
6. International Data Transfers
6.1. The VOU is based in the United Kingdom, and your personal data may be transferred to, stored, or processed in the UK or other countries where our Partners or service providers are located. We will take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.
7. Children’s Privacy
7.1. Our services are not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information.
8. Changes to this Privacy Policy
8.1. We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of the Privacy Policy.
9. Contact Us
9.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please email us at contact@thevou.com or write to us at:
The VOU
c/o LARA Media Group Ltd
4 Maddox St, International House, Floor 6
London W1S 1QP, United Kingdom
Email: contact@laramediagroup.com
By using The VOU’s fashion styling services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
Last Updated: 10/05/2024