Terms & Conditions

The following ‘Terms and Conditions’ relate to the fashion styling services provided by The VOU, a brand operated by LARA Media Group Ltd (Company), to clients (referred to as ‘you’ or ‘your’).

The VOU offers digital styling services through its website (https://thevou.com) and on-site styling services through independent stylists (Partners).

1. Introduction

1.1. The VOU is a brand operated by LARA Media Group Ltd, a company registered in England and Wales (Company Number: 13952247) at 4 Maddox St, International House, Floor 6, London W1S 1QP, United Kingdom.

1.2. The VOU provides fashion styling services for men through its website and Partners.

1.3. By using The VOU’s services, you acknowledge and agree that you have read, understood, and accept these Terms and Conditions.

1.4. LARA Media Group Ltd reserves the right to update these Terms and Conditions at any time. It is your responsibility to review them periodically. You will be notified of any material changes, and your continued use of the services after the changes constitutes acceptance of the updated Terms and Conditions.

2. Services

2.1. The VOU offers digital styling services, such as style analysis, body shape analysis, and color analysis, provided directly by the Company.

2.2. The VOU also offers on-site styling services through its Partners, who are independent fashion stylists.

2.3. The VOU provides styling advice in the form of downloadable guides.

2.4. The VOU and its Partners reserve the right to decline service to any client at any time, for any reason, without liability.

3. Client Information and Privacy

3.1. To provide personalized styling services, The VOU may collect personal data from clients, such as measurements or style preferences, as outlined in our Privacy Policy [link to Privacy Policy].

3.2. The VOU will discard this personal data after the order is completed and will not share it with any third parties, except as described in our Privacy Policy.

3.3. You agree to provide accurate and up-to-date information to The VOU and its Partners.

4. Intellectual Property

4.1. All content provided by The VOU, including downloadable guides, is the intellectual property of LARA Media Group Ltd and is protected by copyright laws.

4.2. You may not reproduce, modify, distribute, create derivative works, or use The VOU’s trademarks, logos, or other intellectual property without prior written permission from LARA Media Group Ltd.

4.3. By submitting any content to The VOU, you grant LARA Media Group Ltd a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, and distribute such content.

5. Payment Terms

5.1. Payment for The VOU’s services is due upon placing an order unless otherwise agreed in writing.

5.2. The VOU accepts payment via credit card, debit card, and PayPal. Other payment methods may be available upon request.

5.3. Late payments may be subject to additional fees and interest charges, as permitted by applicable law.

6. Refund Policy

6.1. If you are not satisfied with the styling services provided by The VOU, you may request a refund within 14 days of receiving the service.

6.2. Refunds will be issued on a case-by-case basis, at the sole discretion of LARA Media Group Ltd.

6.3. To request a refund, please contact our customer support team at contact@thevou.com.

7. Limitation of Liability

7.1. The VOU provides its services on an ‘as is’ basis and makes no warranties or representations regarding the results of the styling advice.

7.2. LARA Media Group Ltd shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of The VOU’s services.

7.3. LARA Media Group Ltd’s total liability shall not exceed the amount paid by the client for the styling services.

8. Indemnification

8.1. You agree to indemnify and hold LARA Media Group Ltd, The VOU, and its Partners harmless from any claims, damages, or expenses arising from your use of the styling services.

9. Termination

9.1. LARA Media Group Ltd may terminate this agreement at any time, for any reason, without notice.

9.2. You may terminate this agreement by discontinuing the use of The VOU’s services.

9.3. Upon termination, you will lose access to any downloadable guides or content provided by The VOU.

10. Disclaimers

10.1. Fashion styling advice is subjective, and results may vary from person to person.

10.2. The VOU does not guarantee any specific results or outcomes from its styling services.

11. Governing Law and Dispute Resolution

11.1. These Terms and Conditions are governed by the laws of England and Wales. Any legal proceedings will be held exclusively in the courts of England and Wales.

11.2. Before proceeding to arbitration, the parties agree to engage in good-faith mediation to resolve any disputes.

11.3. Any disputes that cannot be resolved through mediation shall be resolved through arbitration in London, United Kingdom.

12. Force Majeure

12.1. LARA Media Group Ltd shall not be liable for any failure to perform its obligations under these Terms and Conditions if such failure is caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, civil unrest, strikes, and natural disasters.

13. Translation

13.1. These Terms and Conditions may be translated into other languages for convenience. In case of any discrepancies or inconsistencies between the English version and the translated versions, the English version shall prevail.

14. Severability

14.1. If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

15.1. These Terms and Conditions, along with the Privacy Policy, constitute the entire agreement between you and LARA Media Group Ltd regarding the use of The VOU’s services.

By using The VOU’s fashion styling services, you agree to be bound by these Terms and Conditions.